Privacy Policy.

01 Who we are

Echelon Digital Partners ("Echelon", "we", "us") is a wholesale technical infrastructure provider for independent digital agencies. This policy explains what information we handle when you visit this website or engage with us as a prospective or active partner.

02 Information we collect

• Enquiry details — the name, agency name, email, phone number and message you submit through our partnership form.
• Partnership records — information required to operate an active partnership, such as billing and contact details.
• Technical data — standard server and analytics information such as browser type, approximate location and pages viewed.

03 How we use it

• To review partnership applications and match you to a card tier.
• To deliver, invoice and support the services you commission.
• To communicate with you about your enquiry or partnership.
• To maintain, secure and improve this website.

We do not sell your personal information, and we do not contact your clients.

04 Legal basis

We process your information where you have given consent, where it is necessary to take steps at your request before entering an agreement, where it is necessary to perform our contract with you, or where we have a legitimate interest in operating and securing our business that is not overridden by your rights.

05 Sharing & disclosure

We share information only with trusted service providers who help us operate (for example hosting and communication tools), under confidentiality obligations, and where required by law. As an invisible production partner, we treat the details of your engagements as confidential.

06 Data retention

We keep information only as long as necessary for the purposes described here, to meet legal and accounting obligations, or to resolve disputes. When no longer required, information is securely deleted or anonymised.

07 Your rights

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion, or object to or restrict certain processing.
• Withdraw consent at any time, without affecting prior processing.

To exercise any of these, contact us using the details below.

08 Cookies & analytics

This website may use essential cookies and privacy-respecting analytics to understand traffic and improve the experience. You can control cookies through your browser settings; disabling some cookies may affect functionality.

09 Security

We apply reasonable technical and organisational measures to protect information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard your data appropriately.

10 Contact

For any privacy question or request, contact Echelon Digital Partners on +61 451 979 143 or through the partnership enquiry form.